Effective Website Design

We want your website to look awesome and professional. But most of all, we want your website to be effective in it’s design.

Our goal in designing your website is to give your users the best experience, while keeping your company’s goals intact. This way, your users will stay on your website longer, exploring all that your business has to offer.

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Website Usability

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We will create your website to be easy use and to navigate. We start with user research to find out your users’ expectations and needs. We then brainstorm to come up with the best website design for the situation, and we evaluate its efficiency along the way.

You, on the other hand, will have complete control over your content through the easy-to-use content management system we provide. We will make sure you are trained to edit any content you choose, at anytime.

Responsive Website Design

Each of our website designs are responsive. This means that every design will always adapt to fit any device at any size or shape, from a big screen TV to a tiny smart phone.

Not only is responsive design a vital asset, so that your users can always view your website's content easily, but it also plays a big factor in your Search Engine Optimization (SEO) rankings.

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Website Development

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Our projects usually start with an informative website as a foundation, so that your business is portrayed and described at its best.

From there, we build eCommerce solutions, customer portals, blogs, intranets, or any other custom solutions or business functions that your organization may need.


  • I enjoyed working with Mike Michalak and his staff of Trail 9. I can't compliment Trail 9 enough. I assume my project has taken a bit longer than Trail 9 likes to see, but in my case he was able to revamp my website, allow my company to get a stronger local appeal. I am very happy with the customer service from Trail 9. I enjoy the candor the Mike brings to the table. I am also grateful for his giving heart in the matter. I believe in paying for quality. So many times we work with people that just don't care and Trail 9 has a caring attitude. I would strongly endorse Mike Michalak and Trail 9.

    James Tudor, at Tudor Cleaning and Restoration
  • Our organization had the opportunity to work with Mike and Trail 9 when we completely re-designed our website. We could not have been more pleased with the service we received throughout the project or with the finished product itself. Mike really takes the time to listen to his clients and deliver what they want. He does not try to jam his visions down your throat, as has been our experience with other technical experts. From start to finish, his professionalism, expertise and customer service skills shone through. We would hire him again in a second and hope to work with him again in some capacity in the future.

    Sean Hayden, Assistant Director at The Institute for Career Development
  • My company was in desperate need of a website makeover, after months of updates not being fulfilled by our previous web designer. I heard about Trail 9 through mutual acquaintances, and decided to get a quote. The pricing was competitive, and the results were superior. Mike guided us on web layouts and formats that loaded quickly, looked great from various devices, and gave us access to do light updates.

    Because my company is a freight forwarder, we needed some specialized tracking and EDI integrations added, which our customers helped to give feedback to guide Mike with developing a tracking tool. So far, our customers are very happy, and we have gained more business because of this. Our vendors are quite impressed and amazed at how charming and non-generic a freight forwarding website can be.

    Angeline Dixon, DTW Branch Manager at Global Team USA